Home Care Services in Alfreton

We provide a high standard of care to services users in Alfreton and surrounding areas. Rated “Good” by the Quality Care Commission we feel that the care we provide promotes dignity and respect to our service users.

We have been classed as a Derbyshire Premium Provider since 2006, as well as being re-awarded the Derbyshire Dignity Champion Award in 2017. We expanded into Alfreton from Mansfield with the intention of bringing our high-quality care service to more people.

Give us a call on 01246 588 343 or click here to leave your details and we’ll call you back to arrange a free consultation.

Frequently Asked Questions

If you live within Derbyshire, you may be required to co-fund your care costs. This means that based on your savings and income determined by your assessment you will pay a percentage of your income to your care. For information or to arrange an assessment call Derbyshire Adult Care services on 01629 533190.

Based on your capital an amount will be added to what is considered as your weekly income (if your capital is higher than £14,250).

During your assessment with Derbyshire Country Council they will also try to maximise your income by ensuring that your area receiving all of the benefits you are entitled to.

More details on care funding in Derbyshire here.

There are some tasks that our Care Workers will be unable to do, like administer injections. We also cannot undertake tasks that would pose a potential risk to our Care Workers. The tasks set out for your calls will be agreed upon ahead of time in your meeting with your Care Manager. If at any time you would like to make changes to the tasks carried out during your calls you can contact your Care Manager.

There are a wide variety of ways in which our Care Workers can support you or your loved one. For some, their care package could involve someone popping in for a chat and a check up, for some, visits may involve helping someone to shower. You can click here to find out what services we provide.

Every Care Worker who works with Premier Care has been through a strict vetting process including a DBS check (a criminal records check) and a references check. We wouldn’t hire Care Workers that we wouldn’t trust in our own homes. All Care Workers who visit you will be wearing a Premier Care uniform and carry a personalised ID with their photograph and name.

Depending on the number of calls, we rarely have one Care Worker assigned to a particular client. We’ll do our best to send regular Care Workers however, due to sickness, shift patterns and other circumstances this isn’t always possible.

Our Care Plans are regularly reviewed to make sure your plan is up to date. We understand, however, that needs can often change without notice. That’s why our Care Managers are on hand for you to get in touch with. You can contact your Care Manager at any time during your service to voice concerns or to make alterations to your Care Plan.

You can call us on 01623 810 100 to find out more about our care services and to arrange for a meeting with one of our Care Managers. You can also email us at careservices@premiercarefamily.co.uk.

During your meeting a Care Plan will be created with your input, and the input of any family or friends you would like involved. This plan will help to create a service that suits you and helps the staff providing care to get to know you and your needs.


Support to help you to live independently

We understand the importance of feeling supported and safe. That’s why we take extra steps to give you and your loved ones the peace of mind that you are being well looked after. At Premier Care we have a dedicated On Call Team, ready to take your calls between 6am and 11pm. This means that if you have any concerns about your care, there’s someone to take your call and solve any problems.

Our customers are allocated a Care Manager, responsible for your Support Plan. Your Care Manager will be on hand Monday to Friday 9-5pm to answer any queries or visit you to discuss any changes to your plan.

We want to provide a service that not only meets your physical needs and requirements, but also enriches your life. During your set up, your Care Manager will take the time to get to know you, your interests and hobbies. We understand that getting to know our customers is the key to providing person-centred care.


Alfreton Case Studies

If you’re thinking about using our services, read testimonials from other service users in Alfreton. We provide services all around the Alfreton area, contact us to check if we cover your area.

Alfreton Case Studies

Alfreton Job Vacancies

As we expand into Alfreton we are able to offer new roles and care positions in these areas. Click below to see our vacancies for Alfreton.

Alfreton Job Vacancies

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