Home Care Services in Ashfield
We provide a high standard of care to services users in the Ashfield District. Rated “Good” by the Quality Care Commission we feel that the care we provide promotes dignity and respect to our service users.
We expanded into Ashfield from Mansfield with the intention of bringing our high-quality care service to more people.
Give us a call on 01623 810 100 or click here to leave your details and we’ll call you back to arrange a free consultation.
Frequently Asked Questions
Everyone is able to ask for an assessment by their local authority to find out what level of support is available to them. To arrange an assessment for Nottinghamshire County Council you can call 0300 500 80 80 or email them at firstname.lastname@example.org. If a social care worker arranges for you to have support, they will contact Adult Care Financial Services who will send you, or someone who manages your money, a financial assessment form. This will assess how much you are able to put towards your care costs.
This assessment will depend on;
- Any savings, investments, premium bonds or property (excluding your home)
- Your income including state pension, disability and means tested benefits, and private pensions.
If an assessment demonstrates that you have over £23,250 in savings and assets, you will be required to pay the full costs of your support and you will be a self-funder.
If you have savings and assets (excluding your home) between £14,250 and £23,250 you will be charged based on your income and savings. For savings this equates to £1 for every £250 you have between these two amounts in your savings and assets. For example, if you have £15,000 in savings the first £14,250 is ignored but tariff income would be charged on £750 which would be £3.00 per week. If you have savings and assets below £14,250, you will only be charged based on your income.
There are some tasks that our Care Workers will be unable to do, like administer injections. We also cannot undertake tasks that would pose a potential risk to our Care Workers. The tasks set out for your calls will be agreed upon ahead of time in your meeting with your Care Manager. If at any time you would like to make changes to the tasks carried out during your calls you can contact your Care Manager.
There are a wide variety of ways in which our Care Workers can support you or your loved one. For some, their care package could involve someone popping in for a chat and a check up, for some, visits may involve helping someone to shower. You can click here to find out what services we provide.
Every Care Worker who works with Premier Care has been through a strict vetting process including a DBS check (a criminal records check) and a references check. We wouldn’t hire Care Workers that we wouldn’t trust in our own homes. All Care Workers who visit you will be wearing a Premier Care uniform and carry a personalised ID with their photograph and name.
Depending on the number of calls, we rarely have one Care Worker assigned to a particular client. We’ll do our best to send regular Care Workers however, due to sickness, shift patterns and other circumstances this isn’t always possible.
Our Care Plans are regularly reviewed to make sure your plan is up to date. We understand, however, that needs can often change without notice. That’s why our Care Managers are on hand for you to get in touch with. You can contact your Care Manager at any time during your service to voice concerns or to make alterations to your Care Plan.
You can call us on 01623 810 100 to find out more about our care services and to arrange for a meeting with one of our Care Managers. You can also email us at email@example.com.
During your meeting a Care Plan will be created with your input, and the input of any family or friends you would like involved. This plan will help to create a service that suits you and helps the staff providing care to get to know you and your needs.