Home Care Services in Ashfield

We provide a high standard of care to services users in the Ashfield District. Rated “Good” by the Quality Care Commission we feel that the care we provide promotes dignity and respect to our service users.

We expanded into Ashfield from Mansfield with the intention of bringing our high-quality care service to more people.

Give us a call on 01623 810 100 or click here to leave your details and we’ll call you back to arrange a free consultation.

 

Frequently Asked Questions

Everyone is able to ask for an assessment by their local authority to find out what level of support is available to them. To arrange an assessment for Nottinghamshire County Council you can call 0300 500 80 80 or email them at enquiries@nottscc.gov.uk. If a social care worker arranges for you to have support, they will contact Adult Care Financial Services who will send you, or someone who manages your money, a financial assessment form. This will assess how much you are able to put towards your care costs.

This assessment will depend on;

  • Any savings, investments, premium bonds or property (excluding your home)
  • Your income including state pension, disability and means tested benefits, and private pensions.

If an assessment demonstrates that you have over £23,250 in savings and assets, you will be required to pay the full costs of your support and you will be a self-funder.

If you have savings and assets (excluding your home) between £14,250 and £23,250 you will be charged based on your income and savings. For savings this equates to £1 for every £250 you have between these two amounts in your savings and assets. For example, if you have £15,000 in savings the first £14,250 is ignored but tariff income would be charged on £750 which would be £3.00 per week. If you have savings and assets below £14,250, you will only be charged based on your income.

There are some tasks that our Care Workers will be unable to do, like administer injections. We also cannot undertake tasks that would pose a potential risk to our Care Workers. The tasks set out for your calls will be agreed upon ahead of time in your meeting with your Care Manager. If at any time you would like to make changes to the tasks carried out during your calls you can contact your Care Manager.

There are a wide variety of ways in which our Care Workers can support you or your loved one. For some, their care package could involve someone popping in for a chat and a check up, for some, visits may involve helping someone to shower. You can click here to find out what services we provide.

Every Care Worker who works with Premier Care has been through a strict vetting process including a DBS check (a criminal records check) and a references check. We wouldn’t hire Care Workers that we wouldn’t trust in our own homes. All Care Workers who visit you will be wearing a Premier Care uniform and carry a personalised ID with their photograph and name.

Depending on the number of calls, we rarely have one Care Worker assigned to a particular client. We’ll do our best to send regular Care Workers however, due to sickness, shift patterns and other circumstances this isn’t always possible.

Our Care Plans are regularly reviewed to make sure your plan is up to date. We understand, however, that needs can often change without notice. That’s why our Care Managers are on hand for you to get in touch with. You can contact your Care Manager at any time during your service to voice concerns or to make alterations to your Care Plan.

You can call us on 01623 810 100 to find out more about our care services and to arrange for a meeting with one of our Care Managers. You can also email us at careservices@premiercarefamily.co.uk.

During your meeting a Care Plan will be created with your input, and the input of any family or friends you would like involved. This plan will help to create a service that suits you and helps the staff providing care to get to know you and your needs.

 

Support to help you to live independently

We understand the importance of feeling supported and safe. That’s why we take extra steps to give you and your loved ones the peace of mind that you are being well looked after. At Premier Care we have a dedicated On Call Team, ready to take your calls between 6am and 11pm. This means that if you have any concerns about your care, there’s someone to take your call and solve any problems.

Our customers are allocated a Care Manager, responsible for your Support Plan. Your Care Manager will be on hand Monday to Friday 9-5pm to answer any queries or visit you to discuss any changes to your plan.

We want to provide a service that not only meets your physical needs and requirements, but also enriches your life. During your set up, your Care Manager will take the time to get to know you, your interests and hobbies. We understand that getting to know our customers is the key to providing person-centred care.

Get in Touch

Ashfield Case Studies

If you’re thinking about using our services, read testimonials from other service users in Ashfield. We provide services all around the Ashfield district, contact us to check if we cover your area.

Ashfield Case Studies

Ashfield Job Vacancies

As we expand into Ashfield we are able to offer new roles and care positions in these areas. Click below to see our vacancies for Ashfield.

Ashfield Job Vacancies

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