CR’s care plan was not an intensive package of care. She was keen to receive an evening call each day to help her maintain her independence and a support visit for her emotional needs. This included duties such as; meal preparation, preparing fluids, domestic task and a good, social chat. That’s why it was important to CR to get on with her care team.
Having previously been a carer herself, CR was aware of common bad practises that have shadowed the industry, and was apprehensive about now receiving care services herself. Here’s what CR had to say;